United Airlines Boots Couple Off Flight On The Way To Their Wedding In Costa Rica [VIDEO]
United Airlines is making headlines for kicking people off of flights again.
Stop me if you've heard this one before, but United Airlines could be facing some backlash after their latest fiasco surrounds flight attendants removing a couple from a flight headed to Costa Rica—the location of their wedding.
KHOU reports that the couple was connecting in Houston from Salt Lake City when they boarded the plane and found another passenger sleeping across their assigned seats. Instead of waking up the passenger, they found another pair of open seats on the flight that was only half-full.
That's when they got a visit from a United flight attendant who asked them to move back to their assigned seats, despite their explanation. The couple did move to their original location, but shortly after they did a US Marshal entered the plane and removed the couple for,
being disorderly and a hazard to the rest of the flight, to the safety of the other customers.
Soon-to-be groom Michael Hohl said the entire situation was puzzling to him
We thought, ‘not a big deal,’ it’s not like we are trying to jump up into a first-class seat. We were simply in an economy row a few rows above our economy seat.
But as always, there are two sides to a story and the airline's version claims the couple had chosen seats in a different economy price range. They allegedly refused to pay the difference in fare to remain in those seats and refused to return to their original seats or follow instructions.
At that point United flight attendants say they politely asked the couple to leave the flight and they complied with no issue.
Obviously United hasn't necessarily been painted in the best light as of late, so it makes sense that they offered the couple a free night's stay at a hotel and booked them on a flight the next day. They were able to make it to Costa Rica with plenty of time to spare before having to say "I do" so their situation was definitely handled better than Dr. David Dao's.
My question is will any and every mishap now be magnified due to the recent viral video involving the man who was violently dragged off a United flight? Another good question is do processes and technicalities sometimes complicate situations that don't necessarily have to be so complicated?
Will any of these stories ever cause you to avoid flying United? Let us know in the comments.